Our first annual summit is designed to bring everyone together to share experiences and best practices on how to make customer and employee experience your competitive advantage!
Get specific ideas on how to train staff on customer service across all departments in your dealership to provide an unforgettable customer experience.
Larry Cole, Ph.D.
Consultant
Dealer Institute
Learn about 2023 product updates and announcements about future releases.
Ryan Condon
CEO
SATISFYD
Emilie Spalla
Vice President
SATISFYD
Attract and keep the best talent by learning from a panel of HR managers and their real-life examples of activities, processes, and approaches to improve employee engagement.
Ann Palm
Vice President Human Resources
21st Century Equipment LLC
Rob Durham
VP Marketing & HR
Lakeside International Trucks
Shannon Schilt
Director of Human Resources
Redline Equipment
Todd Bachman
President and CEO
Florida Coast Equipment, LLC
Tracy Ellig
Human Resources Manager
Premier Equipment
Build trust and credibility with potential customers and create a sense of community around your dealership by learning how to encourage customers to share their experiences and reviews online
Kaia Watkins
Global Director
Activate46
See the SATISFYD Annual Benchmarks Report and learn who are the winners of 2023 Top Dealer Awards.
Ryan Condon
CEO
SATISFYD
Emilie Spalla
Vice President
SATISFYD
Larry Cole, Ph.D.
Consultant
Dealer Institute
Rob Durham
VP Marketing & HR
Lakeside International Trucks
Ryan Condon
CEO
SATISFYD
Shannon Schilt
Director of Human Resources
Redline Equipment
Todd Bachman
President and CEO
Florida Coast Equipment
Tracy Ellig
Human Resources Manager
Premier Equipment
SATISFYD is the leading customer and employee experience software provider for machinery dealerships and manufacturers.
We have been helping heavy equipment companies wow their customers and employees since 1998. We make it easy to listen to feedback, act on it, and grow your business.
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