--- title: "27 to 300 Reviews in 90 Days: King Ranch’s Massive Reputation Makeover" description: King Ranch Ag transformed their reputation management with SATISFYD achieving a 10x increase in Google reviews by automating customer feedback requests. --- [![satisfYd\_logo\_horz\_blue-3](https://resources.satisfyd.com/hs-fs/hubfs/satisfYd_logo_horz_blue-3.png?width=300&height=44&name=satisfYd_logo_horz_blue-3.png) ![SATISFYD\_logo\_horz\_blue-2](https://resources.satisfyd.com/hs-fs/hubfs/satisfYd_logo_horz_blue-2.png?width=300&height=44&name=satisfYd_logo_horz_blue-2.png)](https://www.satisfyd.com/?hsLang=en) [![satisfYd\_logo\_horz\_blue-3](https://resources.satisfyd.com/hs-fs/hubfs/satisfYd_logo_horz_blue-3.png?width=200&height=29&name=satisfYd_logo_horz_blue-3.png)](https://www.satisfyd.com/?hsLang=en) - [Solutions](https://resources.satisfyd.com/customer/javascript;?hsLang=en) - [Voice of Customer](https://www.satisfyd.com/voice-of-customer?hsLang=en) - [SATISFYD Reviews](https://www.satisfyd.com/satisfyd-reviews?hsLang=en) - [Voice of Employee](https://www.satisfyd.com/voice-of-employee?hsLang=en) - [Blog](https://blog.satisfyd.com/?hsLang=en) - [Resources](https://resources.satisfyd.com/customer/javascript;?hsLang=en) - [Resource Center](https://www.satisfyd.com/resource-hub?hsLang=en) - [Online Reputation Score](https://www.satisfyd.com/reputation-scorecard?hsLang=en) - [Leadership Assessment](https://www.satisfyd.com/leadership-assessment?hsLang=en) - [Best Practices Self Assessment Tool](https://www.satisfyd.com/self-assessment?hsLang=en) - [The Revenue Signal](https://www.satisfyd.com/the-satisfyd-revenue-signal-for-equipment-dealers?hsLang=en) - [Technician EX Benchmark Report](https://resources.satisfyd.com/2025-technician-experience-benchmarkreport?hsLang=en) - [2026 Benchmark Report](https://resources.satisfyd.com/2026-employee-and-customer-experience-benchmark-report-satisfyd?hsLang=en) - [2026 SATISFYD Experience Summit](https://resources.satisfyd.com/2026-ses-on-demand?hsLang=en) - [Our Company](https://resources.satisfyd.com/customer/javascript;?hsLang=en) - [About SATISFYD](https://www.satisfyd.com/about-us?hsLang=en) - [Customers](https://www.satisfyd.com/customers?hsLang=en) - Customer Success - [King Ranch Ag & Turf](https://resources.satisfyd.com/customer/king-ranch) - [Berry Companies](https://blog.satisfyd.com/customer-spotlight-berry-companies?hsLang=en) - [Lakeside Trucking](https://resources.satisfyd.com/customer/lakeside-international-trucks/thank-you?hsLang=en) - [Bobcat of the Rockies and North Texas](https://resources.satisfyd.com/from-reviews-to-retention-cx-strategies-for-dealerships-bobcat?hsLang=en) - [Pattison Ag](https://resources.satisfyd.com/customer/pattison-ag?hsLang=en) - [Belkorp Ag](https://satisfyd.com/belkorp?hsLang=en) - [Events & Webinars](https://www.satisfyd.com/events?hsLang=en) - [Referral Program](https://www.satisfyd.com/referral-program?hsLang=en) - [Careers](https://www.satisfyd.com/careers?hsLang=en) - [Contact Us](https://www.satisfyd.com/contact-us?hsLang=en) - [Dealer Excellence](https://resources.satisfyd.com/customer/javascript;?hsLang=en) - [Top Dealer Award](https://satisfyd.com/top-dealer-awards?hsLang=en) - [Certified Dealers](https://www.satisfyd.com/certified-dealers?hsLang=en) - [Survey Portals](https://www.satisfyd.com/signin/?hsLang=en) - [Podcast](https://creators.spotify.com/pod/profile/satisfydpodcast/) - [Solutions](https://resources.satisfyd.com/customer/javascript;?hsLang=en) - [Voice of Customer](https://www.satisfyd.com/voice-of-customer?hsLang=en) - [SATISFYD Reviews](https://www.satisfyd.com/satisfyd-reviews?hsLang=en) - [Voice of Employee](https://www.satisfyd.com/voice-of-employee?hsLang=en) - [Blog](https://blog.satisfyd.com/?hsLang=en) - [Resources](https://resources.satisfyd.com/customer/javascript;?hsLang=en) - [Resource Center](https://www.satisfyd.com/resource-hub?hsLang=en) - [Online Reputation Score](https://www.satisfyd.com/reputation-scorecard?hsLang=en) - [Leadership Assessment](https://www.satisfyd.com/leadership-assessment?hsLang=en) - [Best Practices Self Assessment Tool](https://www.satisfyd.com/self-assessment?hsLang=en) - [The Revenue Signal](https://www.satisfyd.com/the-satisfyd-revenue-signal-for-equipment-dealers?hsLang=en) - [Technician EX Benchmark Report](https://resources.satisfyd.com/2025-technician-experience-benchmarkreport?hsLang=en) - [2026 Benchmark Report](https://resources.satisfyd.com/2026-employee-and-customer-experience-benchmark-report-satisfyd?hsLang=en) - [2026 SATISFYD Experience Summit](https://resources.satisfyd.com/2026-ses-on-demand?hsLang=en) - [Our Company](https://resources.satisfyd.com/customer/javascript;?hsLang=en) - [About SATISFYD](https://www.satisfyd.com/about-us?hsLang=en) - [Customers](https://www.satisfyd.com/customers?hsLang=en) - Customer Success - [King Ranch Ag & Turf](https://resources.satisfyd.com/customer/king-ranch) - [Berry Companies](https://blog.satisfyd.com/customer-spotlight-berry-companies?hsLang=en) - [Lakeside Trucking](https://resources.satisfyd.com/customer/lakeside-international-trucks/thank-you?hsLang=en) - [Bobcat of the Rockies and North Texas](https://resources.satisfyd.com/from-reviews-to-retention-cx-strategies-for-dealerships-bobcat?hsLang=en) - [Pattison Ag](https://resources.satisfyd.com/customer/pattison-ag?hsLang=en) - [Belkorp Ag](https://satisfyd.com/belkorp?hsLang=en) - [Events & Webinars](https://www.satisfyd.com/events?hsLang=en) - [Referral Program](https://www.satisfyd.com/referral-program?hsLang=en) - [Careers](https://www.satisfyd.com/careers?hsLang=en) - [Contact Us](https://www.satisfyd.com/contact-us?hsLang=en) - [Dealer Excellence](https://resources.satisfyd.com/customer/javascript;?hsLang=en) - [Top Dealer Award](https://satisfyd.com/top-dealer-awards?hsLang=en) - [Certified Dealers](https://www.satisfyd.com/certified-dealers?hsLang=en) - [Survey Portals](https://www.satisfyd.com/signin/?hsLang=en) - [Podcast](https://creators.spotify.com/pod/profile/satisfydpodcast/) [Book Demo](https://meetings.hubspot.com/espalla/teams?uuid=a7f00e16-8239-4d7b-aaf6-aaf17ca2a0fa) ![King Ranch v2](https://resources.satisfyd.com/hs-fs/hubfs/King%20Ranch%20v2.png?width=810&height=425&name=King%20Ranch%20v2.png "King Ranch v2")   King Ranch Ag & Turf saw a 10x increase in Google reviews in just three months—going from **27 to over 300 reviews**—after implementing [SATISFYD Reviews](https://www.satisfyd.com/satisfyd-reviews?hsLang=en). By making it easy for satisfied customers to share their experiences and empowering team members across departments, they shifted from reactive to proactive reputation management. A later influencer marketing boost added another layer of visibility, but the foundation was already in motion.  ## **Why King Ranch Needed a Change** Before SATISFYD, King Ranch had partnered with a few third-party agencies to respond to reviews, but they didn’t have a system in place to actively ask customers for feedback. Most positive reviews came organically—usually about standout sales or service reps—but the volume was low.  ![PG Quote 1 v3 ](https://resources.satisfyd.com/hs-fs/hubfs/PG%20Quote%201%20v3%20.png?width=1200&height=450&name=PG%20Quote%201%20v3%20.png) One of the key motivators for adopting SATISFYD was the ability to automate the ask—taking the pressure off frontline staff while ensuring every customer had the opportunity to share feedback. This shift from passive to proactive review generation was essential in reclaiming control of their online reputation. On top of that, internal experience surveys like those from OEMs weren’t yielding the scores the team hoped for. They knew they needed to take control of their own reputation and make the review process easier—for both staff and customers.  ### **Why SATISFYD Reviews** What stood out to King Ranch was how simple SATISFYD Reviews was to implement and manage.  - - Store managers received instant alerts on both positive and negative reviews · - The solution required minimal training—most staff were already familiar with Google reviews - - Seamless integration with their business system made onboarding fast and enabled automation right out of the gate Visibility into review activity created a sense of momentum and recognition. ![PG quote 2 (1)](https://resources.satisfyd.com/hs-fs/hubfs/PG%20quote%202%20(1).png?width=1200&height=450&name=PG%20quote%202%20(1).png) ## **Rolling It Out: Fast and Focused** Implementation took less than a week. At a department manager meeting, leadership walked through the platform and gave everyone access to dashboards and tracking tools. From there, King Ranch saw excitement grow: 1\. Team members began requesting QR codes to hand out or utilize in various marketing assets in-stores 2\. Staff began brainstorming creative ways to encourage feedback 3\. No formal customer rollout was needed—feedback started coming in through SATISFYD’s automated customer invitations. ## **Results: A 10x Increase in Reviews** - **Before SATISFYD:** Total of 27 reviews for all time and only 7 new reviews in the last 12 months - **First 30 Days:** King Ranch received 40+ new reviews—more than they’d seen in months. - **60 Days**: An influencer collaboration brought a surge of additional reviews, pushing the total past 225. - **90 Days:** Over 300 reviews in total—up from 27 just two months earlier. While the influencer campaign certainly helped visibility, the groundwork was already laid by SATISFYD. Peyton emphasized that the internal momentum and store-level engagement were critical drivers before any external marketing came into play. ## **What’s Next for King Ranch** King Ranch is continuing to explore new ways to engage customers and boost visibility—including printing review QR codes on business cards and exploring other influencer opportunities. But the real value, according to Garrett, is in empowering staff and keeping a consistent presence online. ### **![PG Quote 3 rev](https://resources.satisfyd.com/hs-fs/hubfs/PG%20Quote%203%20rev.png?width=1200&height=450&name=PG%20Quote%203%20rev.png)** ### **Ready to Grow Your Reviews and Reputation Like King Ranch?** Let’s talk about how SATISFYD can help your dealership collect more feedback, build trust online, and make it easy for happy customers to share their experience. [Contact us!](https://www.satisfyd.com/contact-us?hsLang=en) SATISFYD has been the leading customer and employee experience software provider for machinery dealerships and manufacturers since 1998, making it easy to listen to feedback, act on it, and grow your business.Our solutions include: - [Voice of Customer](https://www.satisfyd.com/voice-of-customer?hsLang=en) - [Voice of Employee](https://www.satisfyd.com/voice-of-employee?hsLang=en) - [SATISFYD Reviews](https://www.satisfyd.com/satisfyd-reviews?hsLang=en) Have a customer or employee experience project coming up? Learn how our solutions can help you **make customer and employee experience your competitive advantage**. ## Schedule a Demo Today [![SATISFYD\_logo\_horz\_blue-2](https://resources.satisfyd.com/hs-fs/hubfs/satisfYd_logo_horz_blue-2.png?width=230&height=34&name=satisfYd_logo_horz_blue-2.png)](https://www.satisfyd.com/?hsLang=en) - [Get Your Dealership's Online Reputation Scorecard - FREE!](https://www.satisfyd.com/reputation-scorecard) ©2026 SATISFYD. All rights reserved. [Take Survey](https://survey.satisfyd.com/) | [Privacy Policy](https://resources.satisfyd.com/privacy-page?hsLang=en) - - - - -