Making Customer and Employee Experience Your Competitive Advantage

We have been helping heavy equipment companies wow their customers and employees since 1998. We make it easy to listen to feedback, act on it, and grow your business.

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Data-Driven Resources for Dealership Growth

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and event insights to fuel your dealership’s success

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Benchmark Report

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Experience Summit

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CX Buyers Guide

CX Buyers Guide

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Optimize Your Performance

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Reputation Scorecard

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Leadership Assessment - SATISFYD

Leadership Assessment

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Best Practice Self-Assessment - SATISFYD

Best Practice Self-Assessment

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Blog

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Reduce Employee Turnover at Your Dealership

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Why CX & EX Data Integration Drives Dealership Success

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Gender and Generational Trends in Employee Loyalty

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Customer Stories

We're in great company. Get Real-World Perspective from our Customers

Lakeside International Trucks

It's Almost Like Oxygen!

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Berry Companies

The Passion Shows Up in the Work

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Belkorp Ag

Turnover Reduced by Almost 12%

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Strategic Guides for Growth

Guides to Improve Engagement, Handle Feedback, and Build Stronger Relationships

8 Response Templates for Negative Reviews

Template for Negative Reviews

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Buyers Guide to Customer Feedback Management for your Dealership

Customer Feedback Guide

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6 Best practices to Prepare for an Employee Engagement Survey

Employee Engagement Guide

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    Leveraging BI to Drive Customer and Employee Satisfaction

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    Taking Steps Beyond Satisfaction Surveys

    Taking Steps Beyond Satisfaction Surveys

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    Make your Customer and Employee Experience Your Competitive Edge

    We have been helping heavy equipment companies wow their customers and employees since 1998. We make it easy to listen to feedback, act on it, and grow your business. 

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