Are Your Business Locations Performing at Their Best?

Use our self-assessment to evaluate your locations and sales channels, ensuring alignment with customer experience best practices.

With SATISFYD’s data-driven benchmarking tool, you’ll gain actionable insights to optimize processes, align teams, and deliver exceptional customer experiences.

Why Take the Assessment?
  • Evaluate Location Performance
    Assess how your business aligns with proven practices and identify areas for growth.

  • Support Strategic Goals
    Gain clear, actionable recommendations to enhance the customer experience based on your current performance.

  • Align with Best Practices
    Built on nearly two decades of experience, our assessment leverages SATISFYD’s deep understanding of what drives dealer success.

  • Spot Opportunities for Improvement
    Highlight performance gaps and discover targeted areas to focus on for measurable results.

  • Inform Action Planning
    Use your results to guide strategic planning and create tailored improvement strategies for each location.

About SATISFYD

We have been helping heavy equipment companies wow their customers and employees since 1998. We make it easy to listen to feedback, act on it, and grow your business.